Presale Terms & Conditions

Terms & Conditions for Bridgerton X Lush Collaboration Presale

Welcome to Lush Cosmetics South Africa! We're thrilled to introduce our exclusive Bridgerton X Lush Collaboration. Before you proceed with placing your order, please carefully review the following terms and conditions regarding the presale of these special items:

1. Presale Period: The Bridgerton X Lush Collaboration will be available for pre-order starting on May 20, 2024.

2. Dispatch Date: Preorders will be dispatched between July 1st and July 31st, 2024.

3. Possible Delays: In the rare event that dispatch is delayed beyond July 31st, customers will be promptly notified by July 22nd with a revised estimated time of arrival (ETA). Customers will have the option to either:
   - Proceed with the revised ETA, waiting for the product to arrive as per the new schedule.
   - Cancel their order and receive a full refund.

4. Cancellation Policy: Should a customer wish to cancel their order before the promised arrival date of the product, they must wait until the promised arrival date. Upon the promised arrival date, if the product has not yet been dispatched, the order will be automatically canceled, and a full refund will be issued.

5. Purchase Limit: To ensure fairness and availability for all customers, products from the Bridgerton X Lush Collaboration are limited to a maximum of 10 per customer.

6. Resale Prohibition: Lush Cosmetics strictly prohibits the resale or wholesale of its products. Any violation of this policy will result in immediate banning from our website.

7. Customer Support: For any questions, concerns, or assistance, please don't hesitate to reach out to our dedicated customer care team. You can contact them via the following link: Customer Care

By placing an order for the Bridgerton X Lush Collaboration products during the presale period, you agree to abide by these terms and conditions. Lush Cosmetics South Africa reserves the right to amend or update these terms at any time, so please review them periodically.

Thank you for choosing Lush Cosmetics South Africa. Enjoy your shopping experience!